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Technical Support Consultant - Linux

Job Title: Technical Support Consultant - Linux
Contract Type: Permanent
Location: London, England
Salary: £30000 - £35000 per annum + benefits
REF: BB/16240/C/JR/130421_1618320156
Contact Name: Support Team
Contact Email:
Job Published: 5 months ago

Job Description

Technical Support Consultant / IT Engineer (Linux Java JavaScript) Pioneering web trading technology with global reach is seeking an ambitious, tech-driven individual with experience of supporting software systems and applications to work on their global support operation.

This is a high-visibility role where you'll be responsible for identifying technical issues faced by customers (blue-chip global finance clients) managing support issues efficiently and effectively from commencement to resolution in line with agreed SLAs.

This Technical Support Consultant role would suit a pragmatic communicator with an excellent client-facing character, able to relay complex technical information to a variety of audiences and form robust working relationships at any level of business.

This is an exciting opportunity for a proactive individual wanting to bring problem-solving and customer-facing skills to an industry-leading organisation. You'll play an integral role in the overall support ecosystem, and applying candidates must be able to read code (strong coding/ scripting skills are highly advantageous).

*Please note: this company can offer a remote interview and onboarding process as well as 100% work from home during the current social distancing measures. There will be a gradual return to London-based offices in coming months, with some continued flexible work opportunities.

*You have experience of providing technical support for software systems/ applications
*You have knowledge of programming languages, e.g. Java, JavaScript
*You're confident working with Linux command line
*You have outstanding interpersonal and communication skills, able to maintain a professional client-facing character at all times
*You're degree educated, 2.1 or above in Computer Science or similar discipline

As a Technical Support Consultant / IT Engineer you'll earn a highly competitive salary (to £35k) plus a comprehensive benefits package including 24 days holiday with the option to buy more, an enhanced maternity and paternity package and more.

If you are interested in this Technical Support Consultant / IT Engineer (Linux Java JavaScript) opportunity, apply now or get in touch today to find out more.