|Salary:||£30000 - £35000 per annum + benefits|
|Contact Name:||Support Team|
|Job Published:||about 2 months ago|
Would you like an opportunity to accelerate your career in a leading company with global reach?
Exceptional opportunity has opened for an ambitious Technical Support Consultant at a pioneering technology company that specialises in web trading technology. The organisation supports blue-chip global finance clients to build high performance web trading apps that deliver vital information in real time.
They are seeking a Technical Support Consultant with experience of supporting software systems and applications to work on their global support operation. This is a high-visibility role where you'll be responsible for identifying technical issues faced by customers, managing support issues efficiently and effectively from commencement to resolution in line with agreed SLAs.
This Technical Support Consultant role would suit a pragmatic communicator with an excellent client-facing character, able to relay complex technical information to a variety of audiences and form robust working relationships at any level of business.
This is an exciting opportunity for a proactive individual wanting to bring problem-solving and customer-facing skills to an industry-leading organisation. You'll play an integral role in the overall support ecosystem, and applying candidates must be able to read code (strong coding/ scripting skills are highly advantageous).
*Please note: this company can offer a remote interview and onboarding process as well as 100% work from home during the current social distancing measures. There will be a gradual return to London-based offices in coming months, with some continued flexible work opportunities.
*You have demonstrable experience of providing technical support for software systems/ applications
*You're confident working with Linux command line
*You have outstanding interpersonal and communication skills, able to relay technical information to a variety of audiences and maintain a professional client-facing character at all times
*You're degree educated, 2.1 or above in Computer Science or similar discipline
As a Technical Support Consultant you'll earn a highly competitive salary (to £35k) plus a comprehensive benefits package including 24 days holiday with the option to buy more, an enhanced maternity and paternity package and more.
If you are interested in this Technical Support Consultant opportunity, apply now or get in touch today to find out more.
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