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Technical Support Engineer

Job Title: Technical Support Engineer
Contract Type: Permanent
Location: London, England
Salary: £30000 - £40000 per annum + benefits
REF: BB/14865/A/JR/060320_1583497077
Contact Name: Support Team
Contact Email:
Job Published: over 1 year ago

Job Description

Technical Support Engineer (Cloud Applications Networking). Are you a positive, tech-driven Technical Support Engineer looking for an opportunity to progress your career? You could be supporting the operation of a global Software House as they open the doors of their first London office.

In this Technical Support Engineer role, you'll have the opportunity to work collaboratively with the Customer Success, Product Management and Development teams, managing a queue of customer support issues to maintain a high level of customer satisfaction.

You will act as a critical link between the customer and internal technology teams, so you will need to be able to relay complex technical information to both technical and non-technical audiences. The ideal candidate will be a confident team player, willing to get stuck into resolving diverse challenges and use their initiative to work independently through quieter periods.

This is a great chance to expand your Technical Support skills on the job, in a dynamic and fast-moving business as it enters international markets.


*You have experience in support of Cloud Applications (preferably at a SaaS company)
*You have an understanding of basic networking
*You are keen to develop your tech skills and learn new technologies
*Desirable: you have a college / university diploma / degree

As a Technical Support Engineer you will earn a highly competitive salary (to £40k) plus
benefits and the chance to take ownership of work in a rapidly expanding company with huge potential. You'll join a young, upbeat team at new offices in the heart of London.

If you are ready to kick-start your career as a Technical Support Engineer, apply now or call today to find out more