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Technical Support Engineer Linux

Job Title: Technical Support Engineer Linux
Contract Type: Permanent
Location: Cambridge, Cambridgeshire
Salary: £55000 - £70000 per annum + benefits
REF: BB/17568/A/KS/291021_1635513497
Contact Name: Client Server Regional Team
Contact Email:
Job Published: 7 months ago

Job Description

Technical Support Engineer (Linux TCP/IP) *Hybrid WfH*. Do you have expertise with Linux and a love of problem solving? You could be working on challenging and complex systems whilst progressing your career and continually learning at one of the world's most advanced cybersecurity technology companies.

As a Technical Support Engineer you'll handle 3rd line escalations from the Helpdesk Support Team and pro-actively seek ways to enhance the platform, providing stability, pipeline automation and low level debugging.

You'll join a highly intelligent and motivated team working on a wide variety of projects with a diverse toolset and will be able to take ownership and run your own projects, working fairly autonomously on new ideas you'll see the effect of your work and be a key contributor to a global product at the forefront of technology.

You can work from home 1-2 days a week, when you are in the office you'll be based in Cambridge (about a 20 minute walk from the local station and with regular shuttle bus; there's also parking available) and a range of perks including free top quality catered lunch every Friday, social activities ranging from sports to board game nights; breakout areas and solo pods.

It's also worth noting there is no on-call requirements with this role so you'll be working normal office hours, Monday to Friday.

*You have strong commercial experience of supporting Linux systems
*You're able to script to automate solutions to common problems (e.g. bash, Python)
*You have a good understanding of basic networking protocols e.g. TCP/IP, OSI model
*You're familiar with configuration management tools
*You're collaborative with good communication skills
*You're degree educated in a STEM discipline

As a Technical Support Engineer you will earn a competitive salary (to £70k) plus benefits.

Apply now or call to find out more about this Technical Support Engineer opportunity.