Logo
Posted 12 days ago

Application Support Analyst PL/SQL - Scientific

London, Greater London | £45,000 - £55,000 per yearManaged by: Support Team

Application Support Analyst / Engineer (SQL PL/SQL Oracle) *Hybrid WFH* to £55k

Are you a tech savvy Application Support Analyst with excellent communication skills? You could be progressing your career, providing technical support to clients on a complex software product that aids in the discovery of solutions for the Life Sciences and pharmaceuticals industry.

Your day to day:

As an Application Support Analyst you be responsible for investigating customer issues within agreed SLAs via remote access (e.g. VPN, WebEx etc.) to customer systems, gathering sufficient information to pass on to other engineers. You'll perform data fixes or configuration changes to resolve issues or work around problems and keep detailed records of change requests. Your role will also include onsite customer installations, upgrades and demos in a pre-sales capacity.

You will build up an in-depth knowledge of the core product becoming a subject matter expert and progressing your career; fantastic opportunity to be mentored by an exceptional team of individuals in a scientific, technology driven environment.

WFH Policy:

Following a remote interview process you'll join colleagues in the office 2 days a week with the other 3 working from home.

Requirements:

  • You have commercial Application Support experience
  • You have good SQL and Oracle (PL/SQL) skills and strong scripting skills
  • You have excellent communication skills and are able to build strong working relationships with clients and internal teams
  • You have achieved a Computer Science degree (or closely related technical or scientific discipline)
  • Desirable: familiarity with sample management operations/systems or other relevant life science/bio-pharmaceutical industry

Salary & benefits:

As an Application Support Analyst you can expect to earn a highly competitive salary (to £55k) plus benefits.

Apply now to find out more about this Application Support Analyst / Engineer (SQL PL/SQL Oracle) opportunity.

Ref: BB/19172/C/KS/211122_1669021852

Apply Now