Application Support Analyst SQL

Application Support Analyst Wroclaw to 16,500 zloty p/month

Application Support Analyst / Engineer (SQL Oracle .Net) *Hybrid WFH*. Scientific software house is seeking a naturally bright, enthusiastic Application Support Analyst to provide technical support to clients on a complex software product that aids in the discovery of solutions for the Life Sciences and pharmaceuticals industry.

As an Application Support Analyst you be responsible for investigating customer issues within agreed SLAs via remote access (e.g. VPN, WebEx etc.) to customer systems, gathering sufficient information to pass on to other engineers. You'll perform data fixes or configuration changes to resolve issues or work around problems and keep detailed records of change requests. Your role will also include onsite customer installations, upgrades and demos in a pre-sales capacity.

You will build up an in-depth knowledge of the core product becoming a subject matter expert and progressing your career; fantastic opportunity to be mentored by an exceptional team of individuals in a scientific, technology driven environment.

Based in Central Wroclaw, you will be working in a friendly, R&D team atmosphere with passionate, accomplished colleagues and flexibility to work from home two days a week.

Please note: this position is open to Ukrainian citizens currently in Poland, with refugee visa status.

Requirements:

• You have Application / Technical Support experience
• You have good SQL skills (understand joins, are able to query), ideally with Oracle PL/SQL experience
• You have excellent communication skills, able to build client relationships (Polish and English business level language skills)
• Computer Science degree or closely related technical or scientific discipline

As an Application Support Analyst you can expect to earn a highly competitive salary (to 16,500 zloty per month) plus benefits.

Apply now!

Ref: 17437/C/KS/120522