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Posted about 1 month ago

Application Support Engineer SQL

London, Greater London | £40,000 - £45,000 per yearManaged by: Support Team

Application Support Engineer (2nd line Support SQL REST API) WFH to £45k

Opportunity to progress your career at a pioneering digital challenger bank. As an Application Support Engineer you will join a newly established 2nd line Application Support team within the existing Service Delivery function for a key Open Banking product with a focus on API services.

You'll collaborate with the team to ensure incidents and problem resolutions are prioritised effectively and delivered within the SLA; provide technical support to partners integrating with the services; identify process improvements and implement them and assist with deployment of changes and testing the live environment.

WFH Policy:

There's flexibility to work from home most of the time, meeting up with colleagues in London once a month.

Requirements:

  • You have commercial experience in a similar Application Support Engineer / Technical Support role, supporting client bespoke applications and working to SLAs in a customer facing, commercial environment
  • You have a good knowledge of SQL including querying
  • You have a good knowledge of Windows
  • You're able to test and debug REST APIs and read application logs
  • You're familiar with security protocols, OAuth, OpenID Connect, JWT
  • You have excellent written and verbal communication skills; collaborative and able to form strong working relationships
  • You're degree educated in a STEM discipline

What's in it for you:

As an Application Support Engineer you will earn a competitive salary (to £45k). You will be joining a supportive and friendly company that offer a comprehensive flexible benefits package including 26 days holiday with the ability to buy 5 further days each year, share option scheme, Maternity and Paternity benefits, pension, life assurance and charity volunteering days.

Apply now to find out more about this Application Support Engineer opportunity.

Ref: BB/19622/A/KS/050123_1672917126

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