End User Computing Manager EUC

End User Computing Manager (EUC) London / WFH to £90k

Are you a user focussed End User Computing Manager with strong team leadership skills?

You could be progressing your career in an impactful role at a global Investment Management company.

As the EUC Manager you will head a small, globally distributed team (approx. 10), providing support and guidance to ensure high quality internal end user support (c500) with a focus on customer service. You'll collaborate closely with the Head of IT to define a strategy and drive end user experience initiatives that ensure seamless integration and delivery of technology in conjunction with business department leads to understand their objectives.

You'll have oversight of all hardware and software technology used internally including devices, peripherals and collaboration tools and will be responsible for their acquisition, deployment, maintenance and change management.

Although you'll remain hands-on for escalated issues your role will mainly focus on managing the team's activities, fostering a culture of excellence and providing mentoring, 1-2-1s and staff development as well as stakeholder collaboration to form and delivery on IT strategy.

WFH Policy:

There's a hybrid work from home policy with 3-4 days in the London office per week. Please note: you will also be required to visit the team in Frankfurt for 2-3 days a month (other office sites are Stockholm, Jersey and New York).

Requirements:

• You have a strong Service Desk background with experience of providing first class support to a global user base in a SME (around 500 employees)
• You have strong leadership experience, including providing line management such as 1-2-1s and career development
• You have excellent communication and collaboration skills; you're able to motive and inspire your team and also effectively manage key stakeholders
• You have experience of implementing digital workplace solutions and driving user experience improvements
• You have a strong technical knowledge of Windows, Office 365 and Azure
• Ideally you will have experience of working with global counterparts in multiple countries

Salary & benefits:

As an End User Computing Manager you will earn a competitive salary (to £90k) plus a wide range of benefits including:

• Bonus
• Generous holiday allowance, 30 days
• Pension
• Private Medical Care
• £80 p/month to spend on wellness benefits such as gym membership, subscriptions, classes etc.

Apply now or call to find out more about this End User Computing Manager opportunity.

At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.