Posted 14 days ago

Senior Application Support Analyst

Cambridge, Cambridgeshire | £65,000 - £75,000 per yearManaged by: Client Server Regional Team

Senior Application Support Analyst (Azure) Cambridge / WFH to £75k

Are you a senior Application Support Engineer looking for an opportunity to take ownership, establish processes and build a team around you?

You could be progressing your career to a hands-on leadership role at a hugely successful, global specialist insurance company.

Your role:

As a Senior Application Support Analyst you will be responsible for building the 2nd Line Application Support function; there's currently a small team of four that have progressed from the L1 team and the company is looking to scale the team located in the UK and India to provide 24/7 support to a global user base. The team will operate across the company's multiple products that are developed in C# .Net and deployed to Azure. You'll be hands-on initially, building expertise / product knowledge and dealing with escalation and then will help to recruit the team, providing technical leadership and team management.

WFH Policy:

There's a remote first policy so you can work from most of the time, meeting up with colleagues in the Cambridge office twice a month (initially you'll be expected in 2-3 days a week to get up to speed on product knowledge).


  • You have experience in a Senior Application Support Analyst / Engineer position, ideally with mentoring experience
  • You have a good understanding of Application Support best practice, policies and procedures; you're excited to build a new desk and a team around you
  • You have a strong knowledge of the Microsoft technology stack including Azure and have worked with C# .Net code bases
  • You have excellent communication and interpersonal skills

Salary & benefits:

As a Senior Application Support Analyst you will earn a competitive salary (to £75k) plus a comprehensive flexible benefits package including:

  • Bonus
  • Pension
  • Family health care
  • Life assurance
  • Dental care
  • Travel insurance
  • Training budget and much more

Apply now or call to find out more about this Senior Application Support Analyst / Engineer opportunity.

At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

Ref: BB/19908/B/KS/170323_1679045327

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