Service Desk Analyst - Banking

Service Desk Analyst (Azure Windows ITIL Scripting) *Epsom* to £45k

Independent building society that specialises in savings and mortgages is seeking a talented Service Desk Analyst to join their friendly and supportive team.

Benefits:

• Up to £45k salary
• 16% employer pension contribution
• Personal training and development budget

Your Role:

As a Service Desk Analyst, you will provide expert support to end users, resolving complex incidents and processes related to IT and security. You will be handling incoming requests via telephone, email, and the ticketing system, whilst also assisting 1^st and 2^nd line engineers in escalated incidents. Some of your other key tasks will involve administering and maintaining the corporate estate including workstations, O365, SaaS applications, and Azure, project-based work, security patching, and mentoring.

Office:

For this role you will be required in the office 5 days a week. There is parking a 10-minute walk away.

Requirements:

• You have experience working in a service desk environment in a 3^rd line support function
• You have experience with desktop and server operating systems, Windows, O365
• You have scripting experience using Bash or PowerShell
• You have system administration and networking experience
• You have experience in an ITIL driven environment
• You have excellent communication and collaboration skills

As a Service Desk Analyst, you can expect to earn competitive salary (up to £45k) plus benefits.

Apply today or call to find out more about this Service Desk Analyst role.

At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.