Service Desk Analyst (Windows O365) St. Albans / WFH to £38k

Are you a bright, ambitious technologist with experience of supporting users within a Windows environment?

You could be progressing your career as a Service Desk Analyst at a technology driven sports betting / gambling company, continually learning and developing your skills.

As a Service Desk Analyst you will support internal users with 1st line support issues that come via multiple channels e.g. email, phone, chat, face to face. You'll also get involved with the monitoring and maintenance of computer systems and networks including installing, configuring and patching computer hardware, operating systems and applications, continually learning and progressing your career within a supportive and friendly team environment.

WFH Policy:

You'll join colleagues the St. Albans office which has been recently renovated and now boasts a fully equipped games room, onsite parking available (10 mins from M25), you'll also the flexibility to work from home 1 day a week (following probation period).

About you:

• You're degree educated in a STEM discipline
• You have experience of supporting users in a commercial environment
• You have a good knowledge of Windows desktop administration (Windows 10); Exchange Server administration (Exchange 2013/2016); Windows Server admin; Active Directory and Group Policy; administration of Azure AD / Office 365; Office / O365 applications including Teams
• You're collaborative, have great communication skills and are happy to help people
• You're pro-active and have excellent organisation and prioritisation skills

What's in it for you:

As a Service Desk Analyst you will earn a competitive salary (to £38k) plus bonus and benefits including:

• You have experience of supporting users in a commercial environment
• You have a good knowledge of Windows desktop administration (Windows 10 / 11); Exchange Server administration (Exchange); Windows Server admin; Active Directory and Group Policy; administration of Azure AD / Office 365; Office / O365 applications including Teams
• You're collaborative, have great communication skills and are happy to help people
• You're pro-active and have excellent organisation and prioritisation skills

Apply now to find out more about this Service Desk Analyst (Windows Office 365) opportunity.

At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.