Posted 6 days ago

Service Desk Analyst Windows Office 365

St Albans, Hertfordshire | £28,000 - £35,000 per yearManaged by: Client Server Regional Team

Service Desk Analyst (Windows Office 365) St. Albans / WFH to £35k

Are you a bright, ambitious Service Desk Analyst / IT Support Engineer with experience of supporting users within a Windows environment? You could be progressing your career as a Service Desk Analyst at a technology driven trading company, continually learning and developing your skills.

As a Service Desk Analyst you will support internal users with 1st line support issues that come via multiple channels e.g. email, phone, chat, face to face. You'll also get involved with the monitoring and maintenance of computer systems and networks including installing, configuring and patching computer hardware, operating systems and applications, continually learning and progressing your career within a supportive and friendly team environment.

WFH Policy:

You'll join colleagues the St. Albans office which has been recently renovated and now boasts a fully equipped games room, onsite parking available (10 mins from M25), you'll also the flexibility to work from home 1 day a week.


  • You have a good knowledge of Windows desktop administration (Windows 10); Exchange Server administration (Exchange 2013/2016); Windows Server admin; Active Directory and Group Policy; administration of Azure AD / Office 365; Office / O365 applications including Teams
  • You're collaborative, have great communication skills and are happy to help people
  • You're pro-active and have excellent organisation and prioritisation skills

What's in it for you:

As a Service Desk Analyst you will earn a competitive salary (to £35k) plus bonus and benefits including:

  • 25 days holiday, rising to 30 after 2 years
  • Enhanced parental leave
  • Contributory pension scheme
  • Private Medical
  • Discounts for gym membership, travel and cinema
  • Sabbatical after 10 years of service

Apply now or call to find out more about this Service Desk Analyst (Windows Office 365) opportunity.

At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

Ref: BB/19926/A/KS/170323_1679064344

Apply Now