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Posted 11 days ago

Support Analyst Windows Networking

London, Greater London | £30,000 - £40,000 per yearManaged by: Support Team

Support Analyst (Windows Networks TCP/IP). Global FinTech that build flagship real-time, mission critical internet trading systems, Broker Trading and Exchange Trading System gateways is seeking a talented Support Analyst to join their team.

As a Support Analyst, you will be responsible for providing exceptional platform support to several external clients. Some of your day to day duties will include providing technical support to clients, managing inbound phone calls and the ticketing system, and proactively monitoring the system and escalating more complex issues where necessary. This role has excellent career progression prospects with opportunities to move into senior technical consultancy positions.

You'll be based in modern offices in London. There's a great team environment with regular social / sports / team events as well as personalised training budget and flexibility going forwards.

Requirements:

  • You have previous experience within an Application Support Engineer role
  • You come from a client support / application support background
  • You have experience supporting complex systems in Windows environments
  • You have good knowledge of Networks (TCP/IP, Ping, Trace Route)
  • You have excellent communication and collaboration skills
  • Desirable: SQL, German speaker

As a Support Analyst you can expect to earn a competitive salary (up to £40k) plus benefits.

Apply today or call to have a confidential discussion about this Support Analyst (Windows) role.

Ref: BB/18406/B/AT/290722_1659085451

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