Posted 22 days ago

Support Engineer 2nd line Windows O365 Azure VMWare

Epsom, Surrey | £38,000 - £45,000 per yearManaged by: Client Server Regional Team

Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £45k

Do you have experience of supporting users within a Microsoft Windows / Azure environment?

You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment.

As a Support Engineer you will provide 2nd line support to internal users via telephone, email and ticketing system, providing timely and effective resolution to user issues within the agreed SLA. You'll prioritise effectively and escalate problems where necessary to the 3rd line team. Some of your other key tasks will involve administering and maintaining the corporate estate including workstations, O365 and Azure Active Directory.


You'll be based full time in the Epsom office fulltime, Monday to Friday (with flexibility around start and finish times).


  • You have experience working in a help desk / service desk environment in a 2nd line support function
  • You have a strong knowledge of Windows, O365, Azure, Active Directory, Group Policy and Microsoft Exchange / Exchange Online
  • You have experience with Virtualisation / VMWare
  • You have an understanding of basic networking, Citrix
  • You have excellent communication and collaboration skills
  • You have strong analysis, troubleshooting and problem solving skills
  • Experience with Azure Virtual Desktop would be advantageous but not essential

What's in it for you:

As a Support Engineer you will earn a competitive package including:

  • Salary to £45k
  • Generous Pension contribution
  • Private Healthcare
  • Life Assurance
  • Company bonus
  • Professional study support

Apply now to find out more about this Support Engineer (2nd line Windows O365 Azure VMWare) opportunity.

At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

Ref: BB/20602/D/KS/220524_1716368323

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