Trade Support Analyst Frankfurt to €50,000

Do you have a strong mathematics skills and excellent customer service skills, combined with fluent German and English language skills?

You could be progressing your career at a global FinTech.

As a Trade Support Analyst you'll provide first line support to clients via phone, email, web chat and social media, answering queries across a range of products and services and resolving trade queries and disputes. You'll help clients to execute trades and provide technical support. You'll also be able to participate in various projects and initiatives and will gain a strong understanding of financial markets, stock exchanges, macro-economic events and various financial instruments and asset classes.

Location / WFH:

You'll join colleagues in the Frankfurt offices, initially on a fulltime basis but following a two month training period you can work from home two days a week.

About you:

• You are degree educated in Mathematics, Economics or Finance
• You have excellent customer service skills
• You have an interest in financial markets and are keen to develop your knowledge
• You have fluent German (C2) and English (C1) language skills
• You have strong analysis and problem solving skills

What's in it for you:

• Competitive salary - to €50,000 (rising as you become more qualified)
• Private medical care for you and your family
• Life Assurance
• 25 days holiday (+ additional day for your birthday)
• 2 Volunteer days p/year
• Regular training and career progression opportunities
• Employee-led LGBTQ+, Women's, Black, Parents and Carers networks with an annual budget for organising events and projects that foster an open, diverse and inclusive culture
• Summer and Christmas parties as well as other social events

Apply now to find out more about this Trade Support Analyst opportunity.

Ref: 21668/D/KS/210225