IT Service Desk Analyst (2^nd line Windows Azure O365) Sutton / WFH to £40k

Are you a talented IT Service Desk Analyst looking for an opportunity to progress your career?

You could be joining a market leading chemical distributor that supplies various companies including pharmaceutical and beauty product manufacturers.

As a Service Desk Analyst, you will work alongside a team of four to provide exceptional 2^nd line support to internal users. You will be required to provide both onsite and remote support and maintenance of all systems, devices, and applications that are used internally by the company which is currently around 300 employees in the UK.

You'll support employee queries using the ticketing system on applications including Microsoft Office 365 (Teams, Outlook, Word, Excel, PowerPoint) whilst also installing and configuring computer hardware and operating systems, as well as iPhones and applications using Microsoft Intune and Apple Business Manager.

You will also be able to contribute to and run digital transformation projects.

Location / WFH:

You'll join colleagues in the Sutton office four days a week, with some flexibility to work from home. There is on-site parking available and the train station is only a short walk away.

About you:

You have experience in a similar 2^nd line Service Desk / IT Support position
You have experience with M365, Office 365 including Outlook, Teams, OneDrive, SharePoint, Word, Excel and Intune
You have a logical mindset, good organisation and prioritisation skills
You have excellent communication and collaboration skills with a consultative approach
You're happy to take project ownership and help to mentor more junior colleagues
It would be great to also have some experience with Salesforce CRM or ERP systems

What's in it for you:

Up to £40k salary
Excellent career progression
25 days holiday
Pension (7-10% matched contribution)
Employee Assistance Line

Apply now to find out more about this IT Service Desk Analyst (2nd line Windows Azure O365) opportunity.

At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

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