Service Desk Analyst St. Albans / WFH to £38k

Are you a bright, ambitious technologist with experience of supporting users within a Windows environment?

You could be progressing your career as a Service Desk Analyst at a technology driven sports betting / gambling company, continually learning and developing your skills.

As a Service Desk Analyst you will support internal users with 1^st line support issues that come via multiple channels e.g. email, phone, chat, face to face. You'll also get involved with the monitoring and maintenance of computer systems and networks including installing, configuring and patching computer hardware, operating systems and applications, continually learning and progressing your career within a supportive and friendly team environment.

WFH Policy:

You'll join colleagues the St. Albans office which has been recently renovated and now boasts a fully equipped games room, onsite parking available (10 mins from M25), you'll also the flexibility to work from home 1 day a week (following probation period).

About you:

You have experience of helping users in a Service Desk / Helpdesk Support role
You have strong Windows desktop administration (Windows 10/11)
You have a pro-active attitude with a desire to help people
You have excellent written and communication skills combined with organisation and prioritisation skills
You have a good working knowledge of Exchange, Active Directory, Group Policy, Entra ID, Intune, SCCM, Office 365, Teams

What's in it for you:

As a Service Desk Analyst you will earn a competitive package:

Salary to £38k
25 days holiday, rising to 30 after 2 years
Enhanced parental leave
Contributory pension scheme
Private Medical
Discounts for gym membership, travel and cinema
Sabbatical after 10 years of service

Apply now to find out more about this Service Desk Analyst opportunity.

At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

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