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Desktop Support Analyst Windows

Posted 20 days ago

London, England, £25000 - £30000 per annum + benefits

Job Type: Permanent

Managed by: Support Team

Desktop Support Analyst (Microsoft Windows Office 365 MacOS). A global Investment Management firm is seeking a confident and proactive Desktop Support Analyst. This is an exciting opportunity to join a firm that produces internationally-recognised investment-analysis research and gain valuable knowledge of financial systems.

As a Desktop Support Analyst, your skills will make a significant impact on the day to day running of the company. You will be joining a high calibre team of IT professionals whose expertise represents an extensive range of knowledge bases, collaborating to create scalable, elegant solutions that help investors achieve their financial goals. If you see technology as a craft, this is an opportunity to take pride in your work in a company that has asserted its mark on the world stage.

Essentially, you are the glue that holds a business together. The traction provided by your adaptability will ensure the seamless day to day technical operation of a global firm, as you will be responsible for providing all aspects of desktop support to approximately 600 users across EMEA offices. The role is fast-paced, dynamic and varied and a can-do attitude will pay off. You will support a broad range of Microsoft technologies, mobile devices and core applications, as well as providing support to audio visual services.

With global status comes large responsibility, you will be supported to provide first class customer experience in an environment that facilitates personal and professional development.


*Experience as a Desktop Support Analyst
*Strong knowledge of Windows 10, Microsoft Exchange, Office 365 administration
*Experience of supporting MacOS
*ITIL Foundation v3 Certificate in IT Service Management
*Degree educated, in computer science or IT related discipline
*Perseverance: resolving technical problems to resolution
*Patience, excellent customer service skills
*Familiarity with JAMF Pro and SCCM is beneficial

As a Desktop Support Analyst you can expect to earn a competitive salary (up to £30k) plus an appealing benefits package including pension, stock options, gym membership and 25 days holiday.

If believe you have skills required for success here, apply now or call for more information about this Desktop Support Analyst opportunity.

REF: BB/14321/A/JR /23101_1571827921

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