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Helpdesk Support Engineer 2nd Line Windows

Job Title: Helpdesk Support Engineer 2nd Line Windows
Contract Type: Permanent
Location: London, England
Salary: £28000 - £35000 per annum + benefits
REF: BB/14133/B/KS/250919_1569425082
Contact Name: Support Team
Contact Email:
Job Published: 4 months ago

Job Description

Helpdesk Support Engineer / 2nd Line Support Analyst (Microsoft Windows Office 365 Networking). Hugely successful company that provides various marine support services to clients worldwide is seeking a skilled Helpdesk Support Engineer to join their London based team. You'll be joining a friendly and supportive team within a dynamic company that operates in 70 countries around the world.

As a Helpdesk Support Engineer you'll be responsible for providing support to end-users of the company's enterprise computer network, c600 users across the EMEA region. Day to day duties will include responding to queries and support tickets, escalating tickets to appropriate groups, installing and configuring software and hardware, providing user guidance and providing remote support to worldwide offices, you'll also be able to get involved with project based work and effectively communicate with stakeholders across the EMEA region.

*Previous experience working in 1st / 2nd Line Support roles
*Office 365 installation and configuration experience
*Active Directory administration experience
*Experience with Windows 7 & 10 roll outs
*Understanding of basic networking, TCP/IP
*Strong diagnostic skills, logical mindset, enjoy problem solving

As a Helpdesk Support Engineer (Windows) you will earn a competitive salary (up to £35k) plus benefits including generous pension (c25%) and private medical care for you and your family.

Apply today or call to find out more about this Helpdesk Support Engineer / 2nd Line Support Analyst role.