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IT Support Engineer Windows - Trading

Posted 2 days ago

Frankfurt am Main, Hessen, €50000 - €55000 per annum + bonus + benefits

Job Type: Permanent

Managed by: Europe Team

IT Support Engineer (Windows OS Mobile Desktop German speaker). Would you like to join the world's largest FinTech and work on complex technically challenging systems, with continual learning opportunities within a supportive and diverse environment?

As an IT Support Engineer you'll support clients / traders in their daily operations as well as internal users, ensuring the company's complex trading software is up and running efficiently. You will join a small, local team providing technical support via the telephone and onsite support as well as maintaining the internal infrastructure including data centre operations. There's a variety of work from easy fixes to installing a router onsite. You'll build effective client relationships, providing outstanding levels of customer service.

You'll be working on a variety of projects and will receive training to progress your career. Friendly team environment in Frankfurt City centre.

Requirements:
*Strong experience with Windows OS, Mobile platforms (Android / iOS) and Desktop support
*English and German professional level language skills
*Customer service focussed with strong listening and problem solving abilities
*Valid driving license
*Nice to haves: Routers, TCP/IP, LAN / WAN technologies, SQL, experience within a financial services environment

As an IT Support Engineer you will earn a competitive salary (to €55k) plus bonus and benefits package.

Apply now!

REF: BB/13398/A/KS/140619_1560500459

Integrity, Commitment, Quality and Endeavour

"As a software developer working in financial services looking for a role outside the sector... Oliver took this vague request and ran with it, producing specs for roles.... that were exactly what I was looking for... Oliver's and Client Server's cross-sector networks made this move possible, and it's a very unique aspect to their offering."

Stephen - Senior Developer

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"Nick (and Client Server in general) are quite different from other recruiters I have dealt with. He takes the time to understand where you are and what you want next so that he can find the right job rather than just any job. The communication throughout the process was perfectly pitched and I'm very happy with the end result."

Julian - Senior Developer​

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"I have worked with Client Server before to my satisfaction. They provide a very professional approach, excellent communication and an overall exceptional service in recruitment... David represents those values extremely well... I had no questions unanswered. He has organised the process with flawless precision. I would always recommend him."

Marton - Head of Development​

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