Frankfurt am Main, Hessen, €50000 - €55000 per annum + bonus + benefits
Job Type: Permanent
Managed by: Europe Team
IT Support Engineer (Windows OS Mobile Desktop German speaker). Would you like to join the world's largest FinTech and work on complex technically challenging systems, with continual learning opportunities within a supportive and diverse environment?
As an IT Support Engineer you'll support clients / traders in their daily operations as well as internal users, ensuring the company's complex trading software is up and running efficiently. You will join a small, local team providing technical support via the telephone and onsite support as well as maintaining the internal infrastructure including data centre operations. There's a variety of work from easy fixes to installing a router onsite. You'll build effective client relationships, providing outstanding levels of customer service.
You'll be working on a variety of projects and will receive training to progress your career. Friendly team environment in Frankfurt City centre.
*Strong experience with Windows OS, Mobile platforms (Android / iOS) and Desktop support
*English and German professional level language skills
*Customer service focussed with strong listening and problem solving abilities
*Valid driving license
*Nice to haves: Routers, TCP/IP, LAN / WAN technologies, SQL, experience within a financial services environment
As an IT Support Engineer you will earn a competitive salary (to €55k) plus bonus and benefits package.