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Junior IT Support Analyst

Job Title: Junior IT Support Analyst
Contract Type: Permanent
Location: Cambridge, Cambridgeshire
Salary: £18000 - £25000 per annum + benefits
REF: BB/14329/B/KS/091019_1570606607
Contact Name: Client Server Regional Team
Contact Email:
Job Published: 4 months ago

Job Description

Junior IT Support Analyst / Engineer (Windows Office 365 Active Directory Networking TCP/IP). Would you like to progress your career, collaborate with a friendly and upbeat team and improve your skills whilst enjoying a good work / life balance?

You could be joining a market leading technology company as part of a small team responsible for supporting colleagues in the UK, Poland, Japan, Taiwan and California. As a Junior IT Support Analyst there's plenty of project work to get involved with such as upgrades, introducing new systems and infrastructure as well as BAU work.

You will assist with the day to day maintenance and support of all IT systems, network and communications infrastructure and provide desktop support on Windows 7+, Microsoft Office 365, printers, phones, mobiles (Android and iOS) and Mac OSX; server side support for Windows Server and Exchange, Active Directory, DHCP, Wi-Fi and VPNs. You'll provide support to UK employees with technical queries, incidents and troubleshooting tickets via email, telephone, instant message and in person.

As a Junior IT Support Analyst you'll be continually learning and will receive training on things such as ISO 9001 processes.


*Commercial experience of supporting Microsoft Office / Windows Servers
*Good knowledge of networking including infrastructure installation, Wi-Fi, Firewalls, VPNs, DHCP, DNS, VLANs, cabling and patching
*Strong analysis and problem solving skills
*Excellent communication skills, customer focussed and able to build strong working relationships

As a Junior IT Support Analyst you will earn a competitive salary (to £25k) plus benefits.

Apply now or call to find out more about this Junior IT Support Analyst (Windows Office 365 Active Directory Networking TCP/IP) opportunity.