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Senior IT Support Engineer - FinTech

Posted 6 days ago

Reigate, Surrey, £45000 - £55000 per annum + benefits

Job Type: Permanent

Managed by: Client Server Regional Team

Senior IT Support Engineer / DevOps (2nd / 3rd line). Would you like to work on complex and interesting systems and make a real impact whilst remaining hands on with technology and enjoying a good work / life balance with flexible working?

As a Senior IT Support Engineer you will be responsible for 2nd / 3rd technical support on a key financial product. Collaborating with a small team you will be responsible for troubleshooting and resolving complex problems; customer problems could be related to database performance, code defects, application configuration, networking, platform and hardware configuration. You'll gather data, carryout tests, replicate problems and use diagnostic tools to resolve problems quickly and efficiently ensuring that all cases are documented and regularly update stakeholders.

You will be based in Reigate in modern, open plan offices within a five minute walk of the station; there's a smart casual dress code and a good work / life balance.

Requirements:
*Experience in a technical product / customer support role
*Technical troubleshooting experience; ability to diagnose log files and simulate problems
*Strong UNIX and Oracle database experience
*SQL and Shell scripting
*Good platform knowledge: UNIX, Windows, Apache Web Server
*Strong analysis and problem solving skills
*Excellent communication and organisation skills

As a Senior IT Support Engineer you will earn a competitive salary (to £55k) plus benefits.

Apply now or call to find out more about this Senior IT Support Engineer / DevOps (2nd / 3rd line) opportunity.

REF: BB/14691/C/KS/100220_1581336471

Integrity, Commitment, Quality and Endeavour

"As a software developer working in financial services looking for a role outside the sector... Oliver took this vague request and ran with it, producing specs for roles.... that were exactly what I was looking for... Oliver's and Client Server's cross-sector networks made this move possible, and it's a very unique aspect to their offering."

Stephen - Senior Developer

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"Nick (and Client Server in general) are quite different from other recruiters I have dealt with. He takes the time to understand where you are and what you want next so that he can find the right job rather than just any job. The communication throughout the process was perfectly pitched and I'm very happy with the end result."

Julian - Senior Developer​

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"I have worked with Client Server before to my satisfaction. They provide a very professional approach, excellent communication and an overall exceptional service in recruitment... David represents those values extremely well... I had no questions unanswered. He has organised the process with flawless precision. I would always recommend him."

Marton - Head of Development​

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