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Service Desk Engineer Windows

Posted 12 days ago

London, England, £23000 - £28000 per annum + benefits

Job Type: Permanent

Managed by: Support Team

Service Desk Engineer (Microsoft Windows Active Directory Citrix XenDesktop). Would you like to progress your career working with a range of Microsoft technologies to support clients within the financial services space, gaining valuable knowledge and skills?

You could be joining a global technology consultancy, providing first line support and acting as the primary contact for service requests and incidents; you'll build strong working relationships and take pride in the service delivered as part of a dedicated team.
You will be responsible for ensuring incidents are logged with third party suppliers or other teams as appropriate; completing operational checks on a rota basis; carrying-out remote management of business critical products and service levels, desktop and configuration and ensure compliance with the company's policies and procedures relating to information security management. Dealing with traders, investors and C-Suite executives from day one you'll be based on client site or the Central London office and ensure the service delivered is of the highest standard.

There's a professional, technology driven environment that offers excellent career progression. Offices based in South West London.

Requirements:

*Good customer service skills, including a professional and helpful telephone manner, the ability to relate technical information effectively to users with differing levels of skills and experience
*Good organisation skills with a logical approach to problem solving
*Good knowledge of some / all of the following: Windows Desktop (7 and 10); Windows Server OS (2008, 2012 and 2016), Microsoft Exchange (2010, 2013 and 2016); Citrix XenDesktop; Junior Cisco Networking (CCENT), IT Security, ITIL
*Aptitude and desire to learn
*Likely to be degree educated, Computer Science preferred

As a Service Desk Engineer you will earn a competitive salary (to £28k) plus benefits.

Apply now or call to find out more about this Service Desk Engineer opportunity.

REF: BB/14355/A/KS/101019_1570721228

Integrity, Commitment, Quality and Endeavour

"As a software developer working in financial services looking for a role outside the sector... Oliver took this vague request and ran with it, producing specs for roles.... that were exactly what I was looking for... Oliver's and Client Server's cross-sector networks made this move possible, and it's a very unique aspect to their offering."

Stephen - Senior Developer

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"Nick (and Client Server in general) are quite different from other recruiters I have dealt with. He takes the time to understand where you are and what you want next so that he can find the right job rather than just any job. The communication throughout the process was perfectly pitched and I'm very happy with the end result."

Julian - Senior Developer​

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"I have worked with Client Server before to my satisfaction. They provide a very professional approach, excellent communication and an overall exceptional service in recruitment... David represents those values extremely well... I had no questions unanswered. He has organised the process with flawless precision. I would always recommend him."

Marton - Head of Development​

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