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Technical Support Engineer

Posted 7 days ago

Cambridge, Cambridgeshire, £25000 - £30000 per annum + equity + benefits

Job Type: Permanent

Managed by: Client Server Regional Team

Technical Support Engineer (2nd Line SLA SQL Linux command CRM). Are you a keen problem-solver with a logical brain, looking to use your skills as a support engineer in a fast-moving technology company?

A key player in renewable energy trading is seeking a Technical Support Engineer to enhance their capabilities as they enter a new phase of growth. The company is dedicated to building a globally scalable technology platform to encourage energy companies to make better, greener decisions.

In this position, you will work within the Service Delivery area, taking ownership of issues received from clients and third parties, ensuring issues are resolved in a timely manner and meet agreed SLAs. You will be responsible for monitoring the portfolio of company assets and services and escalate any issues where necessary.

This would suit someone with a naturally analytical mind set who is willing take the lead on technical issues from diagnosis to resolution. In this Technical Support Engineer position you will also gain exposure to working with data, looking for patterns manipulating spreadsheets and querying databases.

This Technical Support Engineer position is a fantastic opportunity to take ownership of your work in a company that will support your personal and professional development.

Requirements:

*You have experience as a Technical Support Engineer
*You are familiar with Excel and carrying out SQL queries (ideally you've done some basic programming and have used the Linux command line and / or some VBA)
*You're a self-assured communicator, able to confidently relay technical information to technical and non-technical audiences
*You're positive; eager to learn and understand new technologies

As a Technical Support Engineer you will earn a highly competitive salary (to £30k) plus equity, and a host of benefits, including a cash health plan, season ticket loan, option to buy and sell holiday and more. The company is based in funky, modern offices close to Cambridge Science Park.

If you are interested this Technical Support Engineer role, apply now or call today to find out more.

REF: Bb/14626/291119_1575029978

Integrity, Commitment, Quality and Endeavour

"As a software developer working in financial services looking for a role outside the sector... Oliver took this vague request and ran with it, producing specs for roles.... that were exactly what I was looking for... Oliver's and Client Server's cross-sector networks made this move possible, and it's a very unique aspect to their offering."

Stephen - Senior Developer

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"Nick (and Client Server in general) are quite different from other recruiters I have dealt with. He takes the time to understand where you are and what you want next so that he can find the right job rather than just any job. The communication throughout the process was perfectly pitched and I'm very happy with the end result."

Julian - Senior Developer​

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"I have worked with Client Server before to my satisfaction. They provide a very professional approach, excellent communication and an overall exceptional service in recruitment... David represents those values extremely well... I had no questions unanswered. He has organised the process with flawless precision. I would always recommend him."

Marton - Head of Development​

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