Technical Support Engineer Windows / Networking
|Job Title:||Technical Support Engineer Windows / Networking|
|Salary:||£18000 - £25000 per annum + benefits|
|Contact Name:||Client Server Regional Team|
|Job Published:||3 months ago|
You could be joining a market leading technology company as part of a small team responsible for supporting colleagues in the UK, Poland, Japan, Taiwan and California. As a junior Technical Support Engineer there's plenty of project work to get involved with such as upgrades, introducing new systems and infrastructure as well as BAU work.
You will assist with the day to day maintenance and support of all IT systems, network and communications infrastructure and provide desktop support on Windows 7+, Microsoft Office 365, printers, phones, mobiles (Android and iOS) and Mac OSX; server side support for Windows Server and Exchange, Active Directory, DHCP, Wi-Fi and VPNs. You'll provide support to UK employees with technical queries, incidents and troubleshooting tickets via email, telephone, instant message and in person.
As a Technical Support Engineer you'll be continually learning and will receive training on things such as ISO 9001 processes.
*Commercial experience of supporting Microsoft Office / Windows Servers
*Good knowledge of networking including infrastructure installation, Wi-Fi, Firewalls, VPNs, DHCP, DNS, VLANs, cabling and patching
*Strong analysis and problem solving skills
*Excellent communication skills, customer focussed and able to build strong working relationships
As a Technical Support Engineer you will earn a competitive salary (to £25k) plus benefits.
Apply now or call to find out more about this Technical Support Engineer (Windows Office 365 Active Directory Networking TCP/IP) opportunity.
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