London, England, £28000 - £35000 per annum + bonus + benefits
Job Type: Permanent
Managed by: Support Team
Support Analyst (Linux Trading Finance Data). Utilise and enhance your Support Analyst skills within a fun, relaxed and highly collaborative City based software house. You will be working alongside a team of highly intelligent and friendly individuals and can enjoy a number of company perks including; casual dress code, monthly tech meet-ups and social events, free Friday lunch and free breakfast every day, company clubs (such as games and book clubs or even start your own!), flexible working and allocated free time to focus on your own projects and interests to allow you to enhance your skills.
As a Support Analyst you will use your support experience and understanding of the pressures and needs of traders to provide support and appropriately escalate any complex technical issues onto the next level of technical support. You will be the primary point of contact for client's using the company's trading systems and will take ownership of issues, interacting directly with clients and internal operations teams.
You will be working in modern, bright and airy offices with fantastic views over London. The company hugely value your career development and technical interests / projects you are working on and will offer you the time and resources needed to expand your knowledge. Everyone in the company is friendly and accessible and your ideas and suggestions will always be heard and taken on-board.
*Previous experience within a Support Analyst role
*Experience supporting traders
*Understanding of trading, financial systems and products
*Experience with log outputs and trade data analysis
*Some Linux experience
*Excellent communication skills
As a Support Analyst you can expect to earn a competitive salary (up to £35k) plus bonus and benefits.
Apply today or call to have a confidential discussion about this Support Analyst role.