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Support Engineer Linux Windows

Posted 5 days ago

Reading, Berkshire, £40000 - £50000 per annum + benefits

Job Type: Permanent

Managed by: Client Server Regional Team

Support Engineer (Linux Windows Network Web). Join a highly-creative, friendly and professional team where you are able to voice your ideas, develop new skills and reach your full potential as a Support Engineer.

Established cyber security software house, on a mission to eliminate the threat of malware, is seeking a Support Engineer with a range of skills and a passion for providing first class support to customers. You will be playing a key role in assisting customers with their deployment, integration and usage of the company's malware reduction product, using your strong networking skills to solve complex software issues and help integrate solutions into external clients systems.

As a Support Engineer you will be taking on a range of responsibilities including; taking calls from customers and handling a variety of support situations, receiving tickets, logging issues and diagnosing and liaising with the engineering teams and the external clients' tech teams to resolve deployment and diagnosing issues.

With offices based in central Reading, and free onsite parking and a free shuttle bus available, you will be joining a friendly and collaborative company. You will be able to enjoy a number of company benefits including life assurance, pension and share options.

Requirements:
*Strong Linux skills (and ideally Windows)
*Experience providing exceptional support to clients covering a range of support issues
*Experience with Web Browsers, HTML, SSL, Virtualisation and network diagnosis tools (such as Wireshark)
*Understanding of Network monitoring and Firewalls
*Excellent communication skills
*Desirable: Routing and Switching

As a Support Engineer (Linux) you can expect to earn a competitive salary (up to £50k) plus bonus and benefits.

Apply today or call to have a confidential discussion about this Support Engineer (Linux) role.

REF: BB/11680/A/AT/180518_1526629359

Why Choose Us

"As a software developer working in financial services looking for a role outside the sector... Oliver took this vague request and ran with it, producing specs for roles.... that were exactly what I was looking for... Oliver's and Client Server's cross-sector networks made this move possible, and it's a very unique aspect to their offering."

Stephen - Senior Developer

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"Nick (and Client Server in general) are quite different from other recruiters I have dealt with. He takes the time to understand where you are and what you want next so that he can find the right job rather than just any job. The communication throughout the process was perfectly pitched and I'm very happy with the end result."

Julian - Senior Developer

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"I have worked with Client Server before to my satisfaction. They provide a very professional approach, excellent communication and an overall exceptional service in recruitment... David represents those values extremely well... I had no questions unanswered. He has organised the process with flawless precision. I would always recommend him."

Marton - Head of Development​

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