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Support Engineer / Helpdesk - Windows

Posted 16 days ago

London, England, £20000 - £29000 per annum + bonus + benefits

Job Type: Permanent

Managed by: Support Team

Support Engineer / Helpdesk (Windows). Hugely successful Investment Management firm with assets of £737 billion is seeking a skilled Support Engineer to join a talented team. You will support over 400 users, troubleshooting complex issues and devising innovative solutions.

As a Support Engineer you will capture technical problems by email or phone, escalating more complicated problems and managing the resolution process. Based in fantastic City offices with a professional yet friendly environment, you will have the opportunity to make your mark and drive forward innovation.

Requirements:

*Experience in a large organisation supporting a large amount of users
*Windows experience
*Familiar with Microsoft Office technologies - Outlook, Word, PowerPoint and Excel
*Excellent problem-solving and analytical skills
*Good communication and interpersonal abilites
*Desirable: ServiceNow, ITIL

As a Support Engineer / Helpdesk your contribution will be recognised with a competitive salary (to £29k), plus bonus and benefits package, including employee pension scheme, life assurance, share schemes and high-street discounts.

Send your CV or call today for more information on this Support Engineer / Helpdesk opportunity.

REF: BB/10244/A/CS/070617_1496836288

Why Choose Us

"As a software developer working in financial services looking for a role outside the sector... Oliver took this vague request and ran with it, producing specs for roles.... that were exactly what I was looking for... Oliver's and Client Server's cross-sector networks made this move possible, and it's a very unique aspect to their offering."

Stephen - Senior Developer

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"Nick (and Client Server in general) are quite different from other recruiters I have dealt with. He takes the time to understand where you are and what you want next so that he can find the right job rather than just any job. The communication throughout the process was perfectly pitched and I'm very happy with the end result."

Julian - Senior Developer

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"I have worked with Client Server before to my satisfaction. They provide a very professional approach, excellent communication and an overall exceptional service in recruitment... David represents those values extremely well... I had no questions unanswered. He has organised the process with flawless precision. I would always recommend him."

Marton - Head of Development​

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