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Support Engineer / Helpdesk - Windows

Job Title: Support Engineer / Helpdesk - Windows
Contract Type: Permanent
Location: London, England
Industry:
Salary: £20000 - £29000 per annum + bonus + benefits
REF: BB/10244/A/CS/070617_1496836288
Contact Name: Support Team
Contact Email: support@client-server.com
Job Published: 5 months ago

Job Description

Support Engineer / Helpdesk (Windows). Hugely successful Investment Management firm with assets of £737 billion is seeking a skilled Support Engineer to join a talented team. You will support over 400 users, troubleshooting complex issues and devising innovative solutions.

As a Support Engineer you will capture technical problems by email or phone, escalating more complicated problems and managing the resolution process. Based in fantastic City offices with a professional yet friendly environment, you will have the opportunity to make your mark and drive forward innovation.

Requirements:

*Experience in a large organisation supporting a large amount of users
*Windows experience
*Familiar with Microsoft Office technologies - Outlook, Word, PowerPoint and Excel
*Excellent problem-solving and analytical skills
*Good communication and interpersonal abilites
*Desirable: ServiceNow, ITIL

As a Support Engineer / Helpdesk your contribution will be recognised with a competitive salary (to £29k), plus bonus and benefits package, including employee pension scheme, life assurance, share schemes and high-street discounts.

Send your CV or call today for more information on this Support Engineer / Helpdesk opportunity.