Technical Support Engineer (SC Clearance) Accrington / WFH to £45k

Are you a Microsoft infrastructure Technical Support Engineer with SC Clearance (or the ability to gain it)?

You could be progressing your career at a scaling UK tech consultancy as a key part of the managed services team.

As a Technical Support Engineer you will be responsible for providing comprehensive support to a particular public sector client, handling the full spectrum of technical issues from initial contact (Tier 1) through to more complex resolutions (Tier 2). You'll act as the primary contact for the client, providing support via Teams / Google Meet, email and the ticketing system, with ownership through to resolution.

You will also carry out administration on M365, Power Platform, Intune, EntraID, Windows Server, Windows Desktops and Active Directory, maintaining clear and concise documentation, identifying recurring issues and contributing to the team's knowledge base.

Location / WFH:

You can work from home most of the time, meeting up with colleagues in the Accrington office twice a week, please note there will also be occasional trips to visit clients in London and the office is likely to move to Preston in the coming months.

About you:

• You have experience in a similar Technical Support / EUC / Desktop Support / Service Desk role
• You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows Server and Windows Desktop
• You have PowerShell scripting skills
• You're collaborative and pragmatic with great communication and customer service skills

Please note: You must have SC Clearance (or ability to achieve it - i.e. you must be a British citizen with the past 5 years continually based in the UK, due to the nature of the project / client

What's in it for you:

• Salary to £45k
• Pension
• Healthcare
• Regular social events
• Hybrid working
• Career growth opportunities

Apply now to find out more about this Technical Support Engineer (Microsoft) opportunity.

At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.