Application Support Analyst (Linux) *Remote*. Are you a bright and highly driven individual who has experience within an application support role? Do you want to be part of a friendly and motivated team that supports innovative and entrepreneurial products?
You could be a joining a global provider of ERP software solutions that strive to improve business efficiencies.
As an Application Support Analyst, you will be supporting customers globally who are using the company's Java based SaaS product that provides automation software for financial processes. Your key goal will be to provide a high level of 1st line support to assist customers in a timely, accurate, and friendly manner with their queries about the products, ensuring these are resolved or escalated to the 2nd line support team. On a typical day you will be managing customer cases using the ticketing system (Zendesk), documenting customer interactions, troubleshooting, and resolving technical issues, and participating in support meetings.
This can be a fully remote role allowing you to work from anywhere within the UK. You will be expected to occasionally go into the offices based in Slough.
Requirements:
As an Application Support Analyst you can expect to earn a competitive salary (up to £30k) plus benefits.
Apply today or call to have a confidential discussion about this Application Support Analyst (Linux) role.
Ref: BB/18384/A/AT/190522_1652951916
Apply NowLocation: Slough, Berkshire
£45,000 - £53,000 per year
Location: Slough, Berkshire
£50,000 - £60,000 per year
Location: Slough, Berkshire
£50,000 - £60,000 per year
Location: Slough, Berkshire
£30,000 - £40,000 per year
Location: Slough, Berkshire
£30,000 - £40,000 per year