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2nd Line Support Analyst Windows 7

Posted 20 days ago

Coventry, West Midlands, £22000 - £27000 per annum + bonus + benefits

Job Type: Permanent

Managed by: Client Server Regional Team

2nd Line Support Analyst / Helpdesk Support Engineer (Windows IT Support). Looking for an opportunity to utilise and develop your Helpdesk Support Engineer skills within a collaborative, professional and globally expanding company?

Successful FinTech is seeking a 2nd Line Support Analyst to be responsible for responding to and resolving all incoming requests and incidents to the Service Desk (via email, portal and phone) in a professional and timely manner. Other responsibilities will include; ad hoc troubleshooting, setup, deploying and installing computer equipment, mentoring more junior members of the team and acting as an escalation point for other members of the team.

Based in Coventry, you will be joining a friendly and collaborative team within a flat structured business. You can enjoy a comprehensive benefits package including 25 days holiday, half a day off on your birthday, 4% pension and a 10% bonus.

*Previous experience within an IT Service Desk role
*Good knowledge of Windows 7
*Strong problem solving skills
*Excellent communication and collaboration skills
*Desirable: Exchange Server, SQL, Networking

As a 2nd Line Support Analyst (Windows) you can expect to earn a competitive salary (up to £27k) plus bonus and benefits.

Apply today or call to find out more about this 2nd Line Support Analyst (Windows) role.

REF: BB/14087/C/KS/240919_1569323609

Integrity, Commitment, Quality and Endeavour

"As a software developer working in financial services looking for a role outside the sector... Oliver took this vague request and ran with it, producing specs for roles.... that were exactly what I was looking for... Oliver's and Client Server's cross-sector networks made this move possible, and it's a very unique aspect to their offering."

Stephen - Senior Developer


"Nick (and Client Server in general) are quite different from other recruiters I have dealt with. He takes the time to understand where you are and what you want next so that he can find the right job rather than just any job. The communication throughout the process was perfectly pitched and I'm very happy with the end result."

Julian - Senior Developer​


"I have worked with Client Server before to my satisfaction. They provide a very professional approach, excellent communication and an overall exceptional service in recruitment... David represents those values extremely well... I had no questions unanswered. He has organised the process with flawless precision. I would always recommend him."

Marton - Head of Development​