Senior UX Researcher - eCommerce

Senior UX Researcher Amsterdam / WFH to £75k

Are you an experienced UX Researcher with fluent Dutch and English language skills?

You could be joining a hugely successful European eCommerce with a customer base of over 7 million.

As a Senior UX Researcher you'll take ownership of research studies, end-to-end, collaborating with senior stakeholders to understand what the business is trying to achieve for customers and providing the data for them to make insight led decisions.

You'll choose the right methodologies to discover what the business wants to know in relation to new product releases in The Netherlands, partnering with the Head of UX to ensure that work is ethical and GDPR compliant. You will also work with Product Designers to scope and deliver smaller studies and use storytelling and visualisations to make complex journeys and problems easy to understand by the wider business to inform customer centric decisions.

You'll advocate a 'new' research process that widens the definition of UX research, from usability testing to surveys, trends, industry reports and UX/UI principles and support the Head of Research with strategic visionary projects.

WFH Policy:

You'll join the team in the Amsterdam office, collaborating as part of a diverse, international team with flexibility to work from home one day a week.

Requirements:

• You have expertise with UX Research
• You have fluent Dutch and English language skills
• You understand the balance between business requirements, product strategy and user experience
• You're able to shape research briefs to meet larger business objectives, and can work to deadlines
• You can use both qualitative and quantitative research together to answer research questions
• You're self organising and can prioritise your own backlog, are comfortable working in Agile environments

Salary & benefits:

As a Senior UX Researcher you will earn a competitive salary (to £75k) plus benefits including:

• Pension
• Life Assurance
• Health, dental and eye care
• Employee Assistance Programme
• Summer hours
• Work anywhere for 2 weeks a year
• Perks such as retail discounts, onsite gym, wellbeing resources and much more

Apply now to find out more about this Senior UX Researcher contract opportunity.

At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.