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Customer Support Manager - IT

Posted 11 days ago

Epsom, Surrey, £25000 - £30000 per annum + benefits

Job Type: Permanent

Managed by: Client Server Regional Team

Customer Support Manager (IT Systems). Are you well organised, pro-active and customer focussed; have great leadership skills and looking for a new challenge? Make a positive impact at a Microsoft partner that supports small to medium sized business with their IT infrastructure across the South East.

As a Customer Support Manager you will take ownership of on boarding new clients, building strong working relationships and ensuring customer satisfaction. You'll be project managing a range of IT projects e.g. coordinating client office moves and server projects that engineers are working on. You'll facilitate the smooth running of projects, help to organise resources and ensure the customer is kept up to date with progress on a regular basis as well as updating internal staff and systems.

You'll be based in Epsom, Surrey with parking available; there's a friendly, team environment and opportunity to make this role your own, growing the team and improving processes.

Requirements:

*Advanced organisation and planning skills
*Excellent communication and Customer Service skills with the ability to resolve difficult situations in a calm and efficient manner
*Specific technical skills not required although you should have a good knowledge of Microsoft Windows / Office, Excel

As a Customer Support Manager you will earn a competitive salary (to £30k) plus benefits.

Apply now or call to find out more about this Customer Support Manager opportunity.

REF: BB/14383/A/KS/111019_1570808560

Integrity, Commitment, Quality and Endeavour

"As a software developer working in financial services looking for a role outside the sector... Oliver took this vague request and ran with it, producing specs for roles.... that were exactly what I was looking for... Oliver's and Client Server's cross-sector networks made this move possible, and it's a very unique aspect to their offering."

Stephen - Senior Developer

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"Nick (and Client Server in general) are quite different from other recruiters I have dealt with. He takes the time to understand where you are and what you want next so that he can find the right job rather than just any job. The communication throughout the process was perfectly pitched and I'm very happy with the end result."

Julian - Senior Developer​

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"I have worked with Client Server before to my satisfaction. They provide a very professional approach, excellent communication and an overall exceptional service in recruitment... David represents those values extremely well... I had no questions unanswered. He has organised the process with flawless precision. I would always recommend him."

Marton - Head of Development​

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