Job Description
As a Customer Support Manager you will take ownership of on boarding new clients, building strong working relationships and ensuring customer satisfaction. You'll be project managing a range of IT projects e.g. coordinating client office moves and server projects that engineers are working on. You'll facilitate the smooth running of projects, help to organise resources and ensure the customer is kept up to date with progress on a regular basis as well as updating internal staff and systems.
You'll be based in Epsom, Surrey with parking available; there's a friendly, team environment and opportunity to make this role your own, growing the team and improving processes.
Requirements:
*Advanced organisation and planning skills
*Excellent communication and Customer Service skills with the ability to resolve difficult situations in a calm and efficient manner
*Specific technical skills not required although you should have a good knowledge of Microsoft Windows / Office, Excel
As a Customer Support Manager you will earn a competitive salary (to £30k) plus benefits.
Apply now or call to find out more about this Customer Support Manager opportunity.
