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Customer Support Manager - IT

Job Title: Customer Support Manager - IT
Contract Type: Permanent
Location: Epsom, Surrey
Industry:
Salary: £25000 - £30000 per annum + benefits
REF: BB/14383/A/KS/111019_1570808560
Contact Name: Client Server Regional Team
Contact Email: csrt@client-server.com
Job Published: 2 months ago

Job Description

Customer Support Manager (IT Systems). Are you well organised, pro-active and customer focussed; have great leadership skills and looking for a new challenge? Make a positive impact at a Microsoft partner that supports small to medium sized business with their IT infrastructure across the South East.

As a Customer Support Manager you will take ownership of on boarding new clients, building strong working relationships and ensuring customer satisfaction. You'll be project managing a range of IT projects e.g. coordinating client office moves and server projects that engineers are working on. You'll facilitate the smooth running of projects, help to organise resources and ensure the customer is kept up to date with progress on a regular basis as well as updating internal staff and systems.

You'll be based in Epsom, Surrey with parking available; there's a friendly, team environment and opportunity to make this role your own, growing the team and improving processes.

Requirements:

*Advanced organisation and planning skills
*Excellent communication and Customer Service skills with the ability to resolve difficult situations in a calm and efficient manner
*Specific technical skills not required although you should have a good knowledge of Microsoft Windows / Office, Excel

As a Customer Support Manager you will earn a competitive salary (to £30k) plus benefits.

Apply now or call to find out more about this Customer Support Manager opportunity.