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Technical Support Engineer Cryptocurrency API

Job Title: Technical Support Engineer Cryptocurrency API
Contract Type: Permanent
Location: London, England
Salary: £40000 - £45000 per annum + equity
REF: BB/14360/A/JR/231019_1571828105
Contact Name: Support Team
Contact Email:
Job Published: 3 months ago

Job Description

Technical Support Engineer (2nd line SQL API). A pioneering Cryptocurrency Fintech is seeking a Technical Support Engineer to join their internal API team, this is a chance to develop your career at a globally recognised, independent market data provider, whose output of real time, high-quality market and pricing data is unmatched.

Here, meticulous attention to detail, mathematical prowess and a willingness to dive deep into the complex, technical world of cryptocurrency is vital. You'll be required to diagnose issues at data granularity level and isolate the root causes in detail, producing clear reports for the developers in the team to action further, persevering with difficult technical issues from diagnosis to resolution.

In this Technical Support Engineer role, you will need to be prepared to hit the ground running to match the fast-paced dynamicity of a company that has built a solid reputation from unprecedented growth. Strong collaboration skills are critical, as you will have the opportunity to work alongside software developers to build supporting tools around the core products, implementing further resilience into the set of API products. Your work will have a real business impact and you could potentially influence the direction of the teams operation.

Ultimately this is an invaluable opportunity to join a scale-up that has achieved unprecedented growth to firmly claim its position on the wider Crypto landscape.


*Notable experience in a technical, level 2 support role
*Experience in using SQL, specifically data retrieval from databases
*Interest in learning foundation programming skills, to work on automating API verification tools
*A critical technical eye, confidence tackling complex issues
*An interest in the cryptocurrency market is beneficial

As a Technical Support Engineer you will earn a competitive salary (up to £45k) plus equity.

Apply now or call to have a confidential discussion about this Technical Support Engineer role.